Smoothie King
Smoothie King Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Smoothie King has 1.9 star rating based on 282 customer reviews. Consumers are mostly dissatisfied.
32% of users would likely recommend Smoothie King to a friend or colleague.
- Rating Distribution
Pros: Good smoothies, Good smoothie, Heathy.
Cons: Customer service, Poor service, Unprofessional.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Smoothie King has 1.9 star rating based on 282 customer reviews. Consumers are mostly dissatisfied.
32% of users would likely recommend Smoothie King to a friend or colleague.
- Rating Distribution
Pros: Good smoothies, Good smoothie, Heathy.
Cons: Customer service, Poor service, Unprofessional.60% of users think that Smoothie King should improve its Customer Service.
83% of users say that they won't use Smoothie King in the future for similar services or products.Recent recommendations regarding this business are as follows: "Don't go to this store", "Wouldn’t recommend to Brain-Dead Children", "avoid with a 10-foot pole if you do decide to risk it, wear a N95 Face Mask and maybe consider Tropical Smoothie Cafe", "I will tell the customers to stop coming to this store", "Do not waste your time ordering at this location.".
Most users ask Smoothie King for the refund as a solution to their issues.
Consumers are not pleased with Exchange, Refund and Cancellation Policy and Billing Practices. The price level of this organization is medium according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Bad service and no one answers customer service line
I'll tell you over the phone. Call me at 402-917-**** if you care.
Call me. Call me.
Call me. Call me.
- Lack of training
Preferred solution: Apology
Chicago, Illinois
Because the strawberry guava, no lemonade, has no flavor.And they will not offer to give you a few more pumps for flavor
I'm a regular customer and I go in for the strawberry guava no lemonade Refresher, I always get the 44oz drink witch It's never enough to fit the cup. They always have to put extra ice to make it look full. They have to figure out how to make it with more flavor and that's what I asked, and I got a rude response back "that's what the recipes are" and they would not give me 2 extra pumps that I asked of them I even was willing to pay extra, but no ..
User's recommendation: Tell them exactly what you want, your paying for what you want
Melbourne, Florida
Asked for strawberry got vanilla and the people inside insisted that I was wrong. This has no flavor and is white. So disappointed with this product and service.
After asking the employees about it, they just blew me off. I would be interested in knowing what their training practices are? I would hate to think its because I am white.I do not think I will be back.
User's recommendation: Buyer be where . They will give you whatever they want and just expect you to take it
Need help with your issue?
Get support from our consumer experts.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Carrollton, Texas
Employee complaint
I'm submitting a report on the three employees known as Dakota, Simon, (and his girlfriend, whose name I don't remember). The whole time at work, they were using inappropriate and foul language, disrespecting me and the workplace from my first day there, and the manager Dakota was even smoking and vaping indoors at the store.
When I was making my smoothie and leading up to me doing so, they were making me feel uncomfortable and demanding producers and things from me that they themselves didn't follow. They were cross-contaminating a lot of the food products and selling them to the customers in their orders, even the vegan orders some customers made, who care more that their food isn't contaminated with dairy and eggs which are served at the store in the powders, creating an unclean environment by mixing and dropping powders into others.
Also, during break, I had my headset on outside, and I was overhearing the conversation Simon and his girlfriend, who works there, were having about me on the headset, disrespecting me, saying things they would never tell me or say to me personally, being very unprofessional and unlikable as people. I want these three individuals fired.
- Healthy
- Cross contamination
Preferred solution: I would like Dakota, Simon and his girlfriend working at the carrollton store at Josey to be fired
User's recommendation: Don't go to this store
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Atlanta, Georgia
Complaint
I work at smoothie king on ponce de Leon n my manager refuse to answer the phone and let me know why he does not have me on the schedule I have called multiple times n he refuse to answer the phone...he tells me that he don't have to answer phone even if his employees are blowing him up in a emergency
Lawrence, Kansas
No W2
wouldnt give me my w2 had to threaten legal action, wouldnt recommend this place to brain-dead children.
User's recommendation: avoid with a 10-foot pole if you do decide to risk it, wear a N95 Face Mask and maybe consider Tropical Smoothie Cafe
Lawrence, Kansas
Rude and No W2
Management and HR struggled so much to get my W2 for taxes to the point of needing to threaten legal action - very nonprofessional
User's recommendation: Wouldn’t recommend to Brain-Dead Children
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Benbrook, Texas
Recent situation Inappropriate manager behavior
had a situation that happened today that I won't let it slip away because I AM A Paying Customer, and the manager at this specific store is being absolutely rude to me I don't wanna to say this because I don't think this way but my Family told me that this woman can be discriminating me as the way I look in general please contact me because I don't this is not right and I will tell the people.
User's recommendation: I will tell the customers to stop coming to this store
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Decatur, Georgia
Unprofessionalism
I worked at the Decatur, Georgia location for two months. The Store Manager, who is 19 years old, doesn't know how to run a store.
Her store was dirty. She allowed an employee to steal someone's gun without filing a police report or reporting it to a manager. She fired me because I had to call out, and I'm pregnant. I worked harder than anyone else there.
Her store has been a topic of conversation amongst other managers due to its filthiness. If you guys could get back to me on this, it would be appreciated, as she is unprofessional and too young to effectively manage that store.
Preferred solution: This manager fired because she is unprofessional and treats her employees weird
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBlack worker tried to fight me
So, I drive food delivery, and I went to pickup a delivery.. and the black boy working started trying to fight me, bc instead of preparing my order they were talking.
I would avoid this place. He almost caught the worst beat down of his life, but in a changed man now
Preferred solution: Apology
User's recommendation: Stay away
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Denver, Colorado
They stole my money.
They took money this morning and I didn't even order anything!! THEY'RE GREEDY and I'm sure didn't think I would notice.
But I'm freaking poor. I noticed. That was supposed to go towards groceries for me and my kid dude. This is WRONG.
They told me it was a failed order but they weren't even open when it was supposedly made and it doesn't show for today on my end with the app. The lady told me I have to wait 3-5 business days for this refund. This is wronnnnng!!! Why the heck do I have to pay for them being greedy and me noticing their greed?!?!
I'm really incredibly upset about this today. I just can't believe they STOLE from me!!! I emailed them. So like *I* have to do all the work to get MY money back?!?!?
SO FREAKING WRONG AND UNACCEPTABLE!!!
I already worked my butt off for this money. This is crazy.
User's recommendation: DO NOT leave your card I go on their app. They will for a fact steal from you and HOPE you won't notice.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPlastic in my Smoothie bowl
I purchased a smoothie bowl from the Smoothie King in Nederland, TX, as I always do. It just so happened that I ordered today and came across eating plastic two different times in my bowl. My tongue was cut the second time from me attempting to chew and I didn't know what it was at first.
Preferred solution: Apology, Compensated for cutting my tongue and a refund of my money I spent.
Rex, Georgia
Refund
I did not receive my order that was placed at the Virginia Ave location because they didn't have the ingredients that were needed to fulfill my order. It was a wast of time ordering here.
User's recommendation: Do not waste your time ordering at this location.
Reston, Virginia
Horrible
I am a repeat customer at the Smoothie King on City Line Avenue in Philadelphia, PA. This store experiences a lot of foot traffic, but recently, it has been running very slowly.
Often, there is only one employee working, or there are new hires who are not familiar with the high volume of customers.
The store's appearance has deteriorated from clean to dirty, with no napkins or supplies available and juices spilled on the counter. Additionally, the window is shattered, and the cracks continue to grow longer with each visit. This poses a danger, as someone could lean on the window while seated on the bench in front of it.
In just a few months, the store has declined significantly. Today, I ordered online and waited 30 minutes before heading to pick it up.
When I arrived, the store was busy, but my order was not ready because there was still only one person working. I ran some errands and returned later, but my order was still not ready.
I was informed that the receipts had been thrown out during cleanup, so I had to show them my email confirmation.
In total, I spent an hour trying to get my order. Based on this experience, I will not be visiting that location again..
Sounds like they can't find and keep staff. The private owner may want to consider upping the wages if he/she doesn't want to lose their business.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Westminster, Colorado
Wrong order
My son and I placed an order for two Chocolate Strawberry Hulk 44 oz smoothies. We received two Strawberry Extreme smoothies with added cocoa that were 44 oz.
This is not the first time this has happened. I would like to communicate with someone to help rectify the issue. I have the receipt.
Please contact me. My number is 512-796-**** and my name is Raquel Armstrong.
- When the order is correct the smoothies are awesome
- Getting the wrong order
Preferred solution: Full refund
User's recommendation: Check your order before leaving the drive- thru
Memphis, Tennessee
I ordered a 44 oz Smoothie it was given to me in a busted cup Smoothie all over my car and clothes manager had nasty Attitude,just took it and poured it into aplastic cup
Great
Customer service took care of the issue. Respectfully
SMOOTHIE ALL OVET CAR AND CLOTHES FROM BUSTED / CRACK ON 44 oz. Smoothie
User's recommendation: Call customer service
About
Smoothie King is a smoothie bar and health food store. The company was founded by Steve Kuhnau in 1973. Its headquarters is based in Metairie, Louisiana, USA. Smoothie King offers fitness blends, slim blends, wellness blends, and kid’s cups smoothies. The company also provides enhancers, supplements, snacks, and catering. Visitors can get birthday, holiday, graduation, and special treats gift cards. VIP members can have discounts. Smoothie King is a franchise company. It has representations in South Korea, Grand Cayman, and UAE. It has over 600 locations across the world. There is a My Smoothie application for Android and Apple operating systems. The company accepts credit cards.
Smoothie King is ranked 374 out of 2177 in Food Manufacturers category
USA
Companies Similar to Smoothie King
Tropical Smoothie Cafe
“Dear Health Department Contact/Appropriate Title, I hope this message finds you well. I am writing to...“
Jamba Juice
“I entered your establishment on January 4, 2024, a little before 2:54, and ordered four drinks, spending...“
Smoothie King Center
“I created an online order on 3/15/2025 at 11:05 am EST. I got to Smoothie King around 11:15 am EST, and...“
Planet Smoothie
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
It sounds like you have an attitude.
It's sounds like u love sukking dikk