Most helpful review

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Refund

Smoothie King - Refund
I placed an order through my app, it processed and my debit card was charged. I get to the location to pick up and they're closed. Called the number and no one answered. I called another store close by and they said they couldn't honor my order. I'd just like my money back.
View full review
ID
#4186019 Review #4186019 is a subjective opinion of poster.
Pros
  • Never had a problem
  • Everyone is always so nice and service is fast
Cons
  • No cons really i understand things happen would just like a refund
Loss
$12
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Rude employee

I was spoken to like an idiot for asking a question. When asking for the manager, I was told there was not one on duty.

User's recommendation: Avoid the location.

View full review
ID
#4156770 Review #4156770 is a subjective opinion of poster.
Location
Saint Louis, Missouri
New Reviewer

Yes on August 14th 29th 2022 I fell through a sewage drain at a smoothie King on Westheimer and Montrose and I tried to contact you all I was hurt and had to go to the hospital I didn't get any help I

Didn't anything happen they have not contact me if I'm not contact I will pursue with filing a lawsuit
View full review
ID
#3919822 Review #3919822 is a subjective opinion of poster.
Location
Houston, Texas

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

My refund

order on line never received my order. Told I need to go back through drive through and order after waiting 30 min for online order. It's 6 days no refund spoke with corporate still no refund. Store manager nor owner have called me per the female assistant manager insist would happen. This happened in Desoto,Tx. No refund nor product .

User's recommendation: DO NOT PURCHASE FROM THIS ORGANIZATION.

View full review
ID
#3919314 Review #3919314 is a subjective opinion of poster.
Location
Desoto, Texas
Loss
$11
Preferred solution
Full refund

Poor customer service, app issues

I went into a Smoothie King in Arlington Texas. It is not the one I am more likely to go to if I want a smoothie. I was wanting to take advantage of a bogo offer that came in an email. I do have the app. I have found the app - the old and the new to not be user...
View full review
ID
#3878439 Review #3878439 is a subjective opinion of poster.
Location
Arlington, Texas

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I did not receive a free drink on my birthday

I was informed that I would receive a free smoothie king drink on my birthday and I did not receive one. The employee said it would be $7.85 and I paid for the drink. She said she could do nothing with the app problem.

User's recommendation: The app is ***.

View full review
ID
#3870784 Review #3870784 is a subjective opinion of poster.
Location
Fort Myers, Florida
Pros
  • Great drinks
Loss
$8
Preferred solution
Price reduction

Rude Girls

On Friday July 26 about 8:15am, I stop at SK on Hudson Bridge in Stockbridge, walked in 2 ladies, not one of them acknowledged me, as I waited for service, after about 7 mins one lady said, Ill be with you shortly, okay waited some more, now this white male comes into...
View full review
ID
#3825254 Review #3825254 is a subjective opinion of poster.
Location
Stockbridge, Georgia
Pros
  • Customer service
  • Usually very good smoothies
Cons
  • Slow service
  • Unprofessional
New Reviewer

Charged my account, when I asked the young lady at the window not to.